{"id":854,"date":"2016-08-29T15:28:19","date_gmt":"2016-08-29T13:28:19","guid":{"rendered":"http:\/\/haus-koessler.at.w014ec6f.kasserver.com\/en\/buchungsinformationen\/"},"modified":"2026-05-28T13:19:49","modified_gmt":"2026-05-28T11:19:49","slug":"booking-information","status":"publish","type":"page","link":"https:\/\/www.haus-koessler.at\/en\/booking-information\/","title":{"rendered":"Booking Information &#038; FAQ"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][vc_column_text css=&#8221;&#8221;]<\/p>\n<h1>Booking Information &amp; FAQ<\/h1>\n<h2>USEFUL INFORMATION FOR YOUR SUMMER VACATION OR WINTER GETAWAY IN Radstadt<\/h2>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1472796742681{margin-bottom: 40px !important;}&#8221;][vc_column][vc_column_text css=&#8221;&#8221;]<\/p>\n<h4>Arrival &amp; departure, parking<\/h4>\n<p>[\/vc_column_text][vc_tta_accordion active_section=&#8221;0&#8243; collapsible_all=&#8221;true&#8221;][vc_tta_section title=&#8221;When can I arrive?&#8221; tab_id=&#8221;1472741438972-bef89255-c5fd&#8221;][vc_column_text css=&#8221;&#8221;]On arrival day, you are welcome to check into your apartment or room after <strong>2 p.m.<\/strong>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;When do I need to leave?&#8221; tab_id=&#8221;1779953534977-620b4691-64a2&#8243;][vc_column_text css=&#8221;&#8221;]On departure day, we request that you vacate your accommodations by <strong>10 a.m.  <\/strong>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Where can I park my car and motorcycle?&#8221; tab_id=&#8221;1779953557894-19206889-aec1&#8243;][vc_column_text css=&#8221;&#8221;]In front of our house you will find <strong>ample parking<\/strong> and the <strong>possibility to park motorcycles<\/strong>.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Can I charge my electric car on site?&#8221; tab_id=&#8221;1472741439264-b44fbf95-aed6&#8243;][vc_column_text css=&#8221;&#8221;]Yes, there is an <strong>electric charging station<\/strong> at Haus K\u00f6ssler.[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1472796742681{margin-bottom: 40px !important;}&#8221;][vc_column][vc_column_text css=&#8221;&#8221;]<\/p>\n<h4>Location of our house<\/h4>\n<p>[\/vc_column_text][vc_tta_accordion active_section=&#8221;0&#8243; collapsible_all=&#8221;true&#8221;][vc_tta_section title=&#8221;Where exactly is Haus K\u00f6ssler located?&#8221; tab_id=&#8221;1779953482337-bf69425f-0e8c&#8221;][vc_column_text css=&#8221;&#8221;]Haus K\u00f6ssler is situated in a sunny valley setting, <strong>1,5 km<\/strong> outside the town centre of Radstadt. Here with us, you will be able to enjoy your vacation right next to the <strong>golf course<\/strong> <strong>in Radstadt<\/strong>, only <strong>5<\/strong><strong>00 meters from the Radstadt-Altenmarkt ski area<\/strong>. The <strong>ski-bus stop<\/strong>, the <strong>Tauern cross-country ski trail <\/strong>as well as the <strong>Enns- and Taurach Bike Paths <\/strong>run right outside our front door. Also close by you will find an <strong>indoor riding arena <\/strong>as well as<strong> indoor tennis courts<\/strong>.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;How far is it to the nearest shops?&#8221; tab_id=&#8221;1779953482383-7498f04b-e0b7&#8243;][vc_column_text]Numerous shops, including the BILLA and Hofer supermarkets, Intersport etc. are only <strong>ca. 300 m away<\/strong>.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;How far is it to the town center?&#8221; tab_id=&#8221;1779953482395-778c0116-7d7f&#8221;][vc_column_text]The town center is about a<strong> 15-minute walk <\/strong>away<strong>.  <\/strong>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Where is the closest restaurant?&#8221; tab_id=&#8221;1779953482407-f1cae7e6-7980&#8243;][vc_column_text]2 restaurant is only about<strong> 4 minutes&#8217; walk <\/strong>from Haus K\u00f6ssler, <a href=\"https:\/\/radstadtgolf.at\/restaurant\" target=\"_blank\" rel=\"noopener\">Josef`s<\/a> and <a href=\"http:\/\/www.gewuerzmuehle.at\/de\/restaurant\/\" target=\"_blank\" rel=\"noopener\">Gew\u00fcrzm\u00fchle<\/a>.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;How do I get to the lifts?&#8221; tab_id=&#8221;1779953482418-2783efa8-895a&#8221;][vc_column_text]<\/p>\n<ul>\n<li>The<strong> stop <\/strong>for the free ski bus to the Radstadt-Altenmarkt as well as Zauchensee ski areas is right outside the driveway to our house (and you can ski all the way back in)<\/li>\n<li>The<strong> stop <\/strong>for the free ski bus to the ski areas in Obertauern, Flachau, Fageralm &amp; Reiteralm is <strong>200 m away<\/strong><\/li>\n<li>and you never have to use your own car!<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1472796742681{margin-bottom: 40px !important;}&#8221;][vc_column][vc_column_text css=&#8221;&#8221;]<\/p>\n<h4>During my stay<\/h4>\n<p>[\/vc_column_text][vc_tta_accordion active_section=&#8221;0&#8243; collapsible_all=&#8221;true&#8221;][vc_tta_section title=&#8221;What is included in my stay in the rooms?&#8221; tab_id=&#8221;1472627122702-e41172f4-c625&#8243;][vc_column_text css=&#8221;&#8221;]The following <strong>services are included<\/strong> when <strong>staying in rooms for 1 \u2013 3 people<\/strong>:<\/p>\n<ul>\n<li>breakfast buffet<\/li>\n<li>room safe<\/li>\n<li>bedding<\/li>\n<li>bath- and hand towels<\/li>\n<li>water- and electric use<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Which services are included when staying in the holiday apartments?&#8221; tab_id=&#8221;1472632061175-c2b2f32e-a982&#8243;][vc_column_text css=&#8221;&#8221;]Enjoy the following <strong>services during your holiday in the apartments for 2 \u2013 5 people<\/strong>:<\/p>\n<ul>\n<li>room safe<\/li>\n<li>bedding<\/li>\n<li>hand- and bath towels<\/li>\n<li>dish towels<\/li>\n<li>water- and electric use<\/li>\n<li>breakfast-roll delivery by advance order or buffet breakfast for an extra \u20ac 10,00 per person and day (depending on the space in the breakfast room)<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Are bath- and hand towels included with holiday apartments?&#8221; tab_id=&#8221;1779954038184-27d3cd10-8214&#8243;][vc_column_text]Yes, when you stay in a holiday apartment your bath- and hand towels are <strong>included<\/strong>.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Is there a wellness area at Haus K\u00f6ssler?&#8221; tab_id=&#8221;1447943539824-f72d95b9-2f7e&#8221;][vc_column_text]In our cozy <strong>wellness area <\/strong>you will be able to spend hours of complete relaxation: sweat in the sauna (charge: \u20ac 5), unwind in the relaxation room, or pedal your way to good health on a stationary bike.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;What other facilities are available at the property?&#8221; tab_id=&#8221;1442557413096-f3d6f5fb-b6ad&#8221;][vc_column_text css=&#8221;&#8221;]Please feel free to make use of the following <strong>amenities at Haus K\u00f6ssler<\/strong>:<\/p>\n<ul>\n<li>guest lounge<\/li>\n<li>garden with comfortable seating as well as sun-recliners<\/li>\n<li>bike storage in the cellar<\/li>\n<li>cellar ski storage with boot dryer<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Is baby and toddler equipment available?&#8221; tab_id=&#8221;1442560775342-c5b6567f-74dc&#8221;][vc_column_text css=&#8221;&#8221;]Yes, upon request we will be happy to provide you with <strong>cribs\/cots<\/strong> as well as <strong>high chairs<\/strong> for your youngsters.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Do you have free WiFi?&#8221; tab_id=&#8221;1447945210121-48ed2688-d280&#8243;][vc_column_text css=&#8221;&#8221;]In our rooms and apartments, guests are welcome to make use of our <strong>free WiFi Internet access<\/strong>.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Can I hire sports equipment on site?&#8221; tab_id=&#8221;1779954377057-985070b9-15c5&#8243;][vc_column_text css=&#8221;&#8221;]Yes, you are welcome to borrow hiking poles (based on availability) from us at <strong>no charge<\/strong>.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Is smoking permitted in the building?&#8221; tab_id=&#8221;1439798437801-abef0d02-6c08&#8243;][vc_column_text css=&#8221;&#8221;]No, for the comfort of our future guests, we request that you <strong>do not smoke<\/strong> in our holiday apartments or rooms. Thank you for your cooperation![\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Are there any discounts for guests?&#8221; tab_id=&#8221;1472628633725-04e429f1-1d29&#8243;][vc_column_text]With the free <strong>Salzburger Sportwelt Card<\/strong>, you benefit from numerous discounts at various attractions in the region. As a charter golf partner, all of our golfing guests receive a <strong>25 % discount on green fees <\/strong>at the local course. At the family-friendly <a href=\"http:\/\/www.thermeamade.at\" target=\"_blank\" rel=\"noopener\">Erlebnis-Therme Amad\u00e9<\/a> spa resort, you will likewise receive a <strong>23 % discount<\/strong> on admission.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Has Haus K\u00f6ssler received any awards?&#8221; tab_id=&#8221;1779954521154-8db94c66-08ec&#8221;][vc_column_text]We are very proud to have received a <strong>4 Edelweiss rating<\/strong> for our <strong>comfortable rooms and holiday apartments<\/strong><strong>. <\/strong>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Can I bring my pet?&#8221; tab_id=&#8221;1779954549221-875fab6f-bcbd&#8221;][vc_column_text]Unfortunately, pets are <strong>not allowed<\/strong> at Haus K\u00f6ssler. Thank you for understanding.[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1472796742681{margin-bottom: 40px !important;}&#8221;][vc_column][vc_column_text css=&#8221;&#8221;]<\/p>\n<h4>Booking, payment &amp; more<\/h4>\n<p>[\/vc_column_text][vc_tta_accordion active_section=&#8221;0&#8243; collapsible_all=&#8221;true&#8221;][vc_tta_section title=&#8221;Are accommodations available on the dates I am interested in?&#8221; tab_id=&#8221;1447945748327-60c590db-3ab9&#8243;][vc_column_text]Please check that information with the help of our <a href=\"https:\/\/www.haus-koessler.at\/en\/apartments-radstadt-salzburger-land\/#1472649094095-e48618da-5b65\">availability calendar for holiday apartments<\/a> or with the <a href=\"https:\/\/www.haus-koessler.at\/en\/rooms-radstadt-salzburger-land\/#1472649057010-c0f72199-0b4f\">availability calendar for rooms<\/a>.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;How do I pay?&#8221; tab_id=&#8221;1779954640775-61a854f0-df4c&#8221;][vc_column_text]Your booking is guaranteed when <strong>20 % of the total amount of your stay <\/strong>has been deposited to our bank account<strong> no later than 3 months prior to arrival<\/strong>.<\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li>IBAN: AT38 3504 9000 0011 7820<\/li>\n<li>BIC: RVSAAT2S049<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>The remaining amount due can either be paid <strong>in cash<\/strong> once you are here, or sent by <strong>bank transfer in advance<\/strong> of arrival.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Does Haus K\u00f6ssler offer discounts for children?&#8221; tab_id=&#8221;1779954618377-1f9010a3-7d1e&#8221;][vc_column_text css=&#8221;&#8221;]Yes, children receive <strong>discounts depending on their age<\/strong>:<\/p>\n<ul>\n<li>2 and under: free<\/li>\n<li>5 and under: 70 %<\/li>\n<li>14 and under: 40 %<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Is there a short-stay surcharge?&#8221; tab_id=&#8221;1448375965825-9c68eb01-6b75&#8243;][vc_column_text css=&#8221;&#8221;]For stays of <strong>up to 3 nights<\/strong>, we charge <strong>a short-stay surcharge<\/strong>:<\/p>\n<ul>\n<li>1 night: 18 %<\/li>\n<li>2 nights: 12 %<\/li>\n<li>3 nights: 6 %<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;How much are the local tourism tax and mobility levy?&#8221; tab_id=&#8221;1439798558409-886ad129-2406&#8243;][vc_column_text css=&#8221;&#8221;]The local tourism tax is \u20ac 1,90 per person\/night from 15 years (\u20ac 2,90 from 01.06.2026).<\/p>\n<p>The mobility levy is \u20ac 0,50 (from 01.05.2025) per person\/night from 15 years.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Is there a charge for final cleaning?&#8221; tab_id=&#8221;1439798687499-ddaa25ee-a5e5&#8243;][vc_column_text css=&#8221;&#8221;]For the final cleaning of holiday apartments, we charge \u20ac 50 to 60.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;What are the cancellation conditions?&#8221; tab_id=&#8221;1439798761505-74ee4427-9dc1&#8243;][vc_column_text]Bookings are treated in accordance with <a href=\"http:\/\/www.hotelverband.at\/down\/AGBH_061115.pdf\" target=\"_blank\" rel=\"noopener\">Austrian Hotel Terms &amp; Conditions<\/a>.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Do I need to take out holiday cancellation insurance?&#8221; tab_id=&#8221;1439798848869-cd17c4a0-675f&#8221;][vc_column_text css=&#8221;&#8221;]It&#8217;s always possible that something crops up, making it impossible to travel on your planned vacation. However, when you have to cancel, delay arrival or depart for home early, you will incur cancellation charges. That&#8217;s why <strong>we highly recommend<\/strong> <strong>purchasing<\/strong> <a href=\"http:\/\/www.europaeische.at\/\" target=\"_blank\" rel=\"noopener\">holiday cancellation insurance<\/a>.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;What else do I need to know?&#8221; tab_id=&#8221;1439798889484-a5daed11-c974&#8243;][vc_column_text]All prices are in EURO, without local tourism tax and mobility levy. Subject to change. Not liable for errors or inaccuracies.[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row][vc_row][vc_column][vc_single_image image=&#8221;776&#8243; img_size=&#8221;big&#8221;][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/3&#8243;][vc_column_text]<span class=\"button-block\"><a href=\"https:\/\/www.haus-koessler.at\/en\/apartments-radstadt-salzburger-land\/\">Holiday Apartments &amp; Prices<\/a><\/span>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_column_text]<span class=\"button-block\"><a href=\"https:\/\/www.haus-koessler.at\/en\/rooms-radstadt-salzburger-land\/\">Rooms &amp; Prices<\/a><\/span>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_column_text]<span class=\"button-block\"><a href=\"https:\/\/www.haus-koessler.at\/en\/enquiries\/\">Enquiries<\/a><\/span>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_column_text css=&#8221;&#8221;] Booking Information &amp; FAQ USEFUL INFORMATION FOR YOUR SUMMER VACATION OR WINTER GETAWAY IN Radstadt [\/vc_column_text][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1472796742681{margin-bottom: 40px !important;}&#8221;][vc_column][vc_column_text css=&#8221;&#8221;] Arrival &amp; departure, parking [\/vc_column_text][vc_tta_accordion active_section=&#8221;0&#8243; collapsible_all=&#8221;true&#8221;][vc_tta_section title=&#8221;When can I arrive?&#8221; tab_id=&#8221;1472741438972-bef89255-c5fd&#8221;][vc_column_text css=&#8221;&#8221;]On arrival day, you are welcome to check into your apartment or room after 2 p.m.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;When do I need to &hellip;<\/p>\n\n<p><a class=\"readmore btn btn-default btn-default btn-block\" href=\"https:\/\/www.haus-koessler.at\/en\/booking-information\/\">Read More<\/a><\/p>","protected":false},"author":1,"featured_media":795,"parent":0,"menu_order":9,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"rs_blank_template":"","rs_page_bg_color":"","slide_template_v7":"","footnotes":""},"class_list":["post-854","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.haus-koessler.at\/en\/wp-json\/wp\/v2\/pages\/854","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.haus-koessler.at\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.haus-koessler.at\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.haus-koessler.at\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.haus-koessler.at\/en\/wp-json\/wp\/v2\/comments?post=854"}],"version-history":[{"count":11,"href":"https:\/\/www.haus-koessler.at\/en\/wp-json\/wp\/v2\/pages\/854\/revisions"}],"predecessor-version":[{"id":3281,"href":"https:\/\/www.haus-koessler.at\/en\/wp-json\/wp\/v2\/pages\/854\/revisions\/3281"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.haus-koessler.at\/en\/wp-json\/wp\/v2\/media\/795"}],"wp:attachment":[{"href":"https:\/\/www.haus-koessler.at\/en\/wp-json\/wp\/v2\/media?parent=854"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}